FAQ

HOW LONG DO I GET TO KEEP THE SIGN AND WHEN ARE THEY PUT UP?

They are roughly a 24 hour rental, delivery and pickup times will be communicated prior to the reserved day

MY YARD IS SMALL WILL A SIGN FIT?

If yards are small we may have to abbreviate for example CONGRATULATIONS to CONGRATS or HAPPY BIRTHDAY to HAPPY B-DAY, Happy Age or HBD. We cannot control the size of the yard. We come fully prepared to install the greeting
as requested but if your yard is too small we have to make adjustments in the field. We will not go into neighbors yards without their prior approval.

WHAT IF THE WEATHER IS BAD? WILL MY SIGN STILL BE DELIVERED?

We can not make deliveries during severe, hazardous weather conditions (i.e. lightning storm, high winds, heavy rain, hurricane warning, flooding). We will work with you to reschedule your delivery. Refunds will not be given if signs have to be picked up early because of severe weather. We will notify you ahead of time if this has to be done. We make every effort to keep them out as long as possible.

CAN I MAKE CHANGES TO MY ORDER?

In most cases yes but not if your order is within 24 hours of delivery.

WHAT AREA DO YOU SERVICE?

We service most of Katy, Fulshear, Brookshire, and Richmond.

WHAT IS YOUR CANCELLATIONS POLICY?

We will offer a full refund if cancelled 48 hours before scheduled delivery. No refund if cancelled the day of your delivery the only option is to change your order to a future date. Canceling 24 hours or less prevents us from selling the greeting to another person

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